Privacy Policy

Effective date: October 27, 2026

Introduction

Tiger Software Developers LLC ("Tiger Software Developers," "we," "us," or "our") provides website development, website hosting, website maintenance, and related technology services. This Privacy Policy explains how we collect, use, share, and protect information about our customers and about visitors to our website, tigersoftwaredevelopers.com, including information related to SMS billing notifications.

Information We Collect

Customer information

When you are a customer of Tiger Software Developers LLC, we collect the information needed to provide and bill for our services, which may include:

• Your name
• Your business name
• Email addresses
• Phone numbers, including mobile phone numbers
• Billing and invoice information, such as invoice amounts, invoice status, and payment history
• Information about the websites we host and maintain for you, such as domain names, hosting details, and service status
• SMS communication preferences and consent records, consisting of the mobile number you provided, the date you gave consent, and how consent was given (for example, verbally)

Payment card and bank account details you enter to pay an invoice are collected and processed by our payment processor, Stripe, as described below.

Website visitor information

When you use forms on our website, we collect the information you choose to submit, such as your name, email address, phone number, business name, website address, and message. If you apply for an open position, we collect your name, email address, cover letter, and the resume you upload.

Like most websites, our hosting provider receives technical information when you visit, such as your IP address, browser type, and the pages you request. Some forms use Cloudflare Turnstile to prevent spam, and some pages embed Google Maps; these services may collect information about your device under their own privacy policies. Our website does not include advertising or analytics tracking scripts.

How We Use Information

We use the information we collect to:

• Provide website development, hosting, and maintenance services
• Manage customer accounts
• Process invoices and payments
• Communicate with you about billing and service status
• Send SMS billing notifications to customers who have opted in to receive them
• Provide customer support and respond to inquiries
• Review job applications
• Protect our website and services against spam, fraud, and abuse, and comply with legal obligations

SMS Communications and Consent

Customers may voluntarily consent to receive transactional SMS notifications from Tiger Software Developers LLC. Consent may be given verbally or in writing, and we keep a record of your mobile number, the date you gave consent, and how consent was given. Consent to receive SMS messages is not a condition of purchasing any of our services.

SMS notifications may include:

• Monthly invoice notifications
• Payment reminders
• Overdue balance notifications
• Website hosting or maintenance service interruption warnings
• Payment confirmations

You may withdraw your SMS consent at any time by replying STOP to any message. Reply HELP for assistance. Message and data rates may apply. See the SMS Terms & Conditions for full program details.

SMS Data Privacy

Our service providers, such as our SMS delivery provider, may process your mobile number and message content only as necessary to deliver the billing notifications you have authorized, subject to their own privacy and security obligations.

Third-Party Service Providers

We use the following service providers to operate our business. They receive only the information they need to perform their services for us.

• Stripe – billing and payment processing. Stripe receives customer contact and invoice details and processes the payment information you provide when paying an invoice. See Stripe's Privacy Policy.
• Twilio – SMS delivery. Twilio receives the mobile phone number and content of the SMS notifications we send. See Twilio's Privacy Notice.
• Hosting and infrastructure providers – including Netlify (website hosting), Google Firebase (storage of website form submissions), Resend (email delivery of form notifications), and Cloudflare Turnstile (spam protection on forms).

We may also disclose information if required by law, court order, or government regulation, or to protect the rights, property, or safety of our company, our customers, or others.

Data Security

We use reasonable administrative and technical measures to protect customer information, including restricting access to customer records to authorized, sign-in-protected accounts and using encrypted (HTTPS) connections for our website. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We keep customer information for as long as reasonably necessary to provide our services, maintain business and billing records, comply with legal obligations, resolve disputes, and document SMS messaging consent.

Customer Rights and Choices

You may contact us to:

• Request information about the personal data we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your information, where applicable and subject to records we must keep for legal, billing, or consent purposes
• Withdraw SMS consent by replying STOP to any message or by contacting us
• Ask questions or raise concerns about your privacy

Children's Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when the updated policy is posted on this page with a new effective date.

Contact Information

If you have questions about this Privacy Policy or want to make a privacy request, contact Tiger Software Developers LLC:

• Email: tigersoftwaredevelopers@gmail.com
• Phone: (225) 678-1294
• Location: Denham Springs, LA 70726